Shipping Information

At MycoMore, we ensure that your order is processed quickly, carefully, and discreetly. Below you will find all the information regarding shipping costs, delivery times, carriers, tracking, and receiving your order.

Ordered today, shipped today

Do you place your order on a business day before 4:00 PM? Then we will ship your order the same day.*

Orders placed after 4:00 PM, on weekends, or on holidays will generally be processed on the next business day.

*With the exception of unexpected busy periods, holidays, stock issues, or other special circumstances.

Shipping costs

Shipping costs start from €6.95. The final shipping rate depends on the destination country, the chosen shipping method, and the carrier.

For orders within the Netherlands:

Free shipping from €80,-

The exact shipping rate will be displayed during checkout before you finalize your order.

Shipping with DHL & PostNL

MycoMore ships orders with DHL and PostNL.

Which carrier is available for your order may depend on the delivery address, the destination country, and the chosen shipping method.

How long does delivery take?

For orders within the Netherlands, you can generally expect your package within 1–2 business days after shipment.

For Belgium and other European countries, delivery may take longer. The exact delivery time depends on the destination country and the carrier.

The stated delivery times are estimates and not guaranteed delivery times. Once the package has been handed over to DHL or PostNL, MycoMore has no control over any delays caused by the carrier.

Track & Trace

Once your order has been processed and shipped, you will receive a Track & Trace code where available. You can use this to follow the journey of your package.

Please note that it may sometimes take some time before the tracking information is updated by the carrier after shipment.

Discreet packaging

We understand that privacy can be important. That is why MycoMore orders are carefully and discreetly packaged.

The packaging is designed to protect your products well during transport and to avoid unnecessarily conspicuous product information on the outside.

International shipping

MycoMore can ship to various European countries. The available shipping options and associated costs are displayed during checkout.

The customer is responsible for checking local laws and regulations in the country of destination. Not every product in our assortment may automatically be shipped to every country. If certain products or shipping methods are not available for a destination, restrictions may apply.

Incorrect delivery address

Always double-check your delivery address carefully before finalizing your order.

Did you discover a mistake after ordering? Please contact us as soon as possible. If the package has not yet been processed or shipped, we will try to correct the address wherever possible.

If the package has already been handed over to the carrier, we cannot guarantee that the delivery address can still be changed.

Package not received?

Does Track & Trace indicate that your package has been delivered, but you haven't received anything? First, check whether the package has been delivered to neighbors, housemates, or a designated drop-off point.

Is your package delayed or does it appear to be lost? Please contact MycoMore and include your order number. We will look into it with you and, if necessary, investigate the situation with the carrier.

Received a damaged package?

Although we pack our orders carefully, things can go wrong during transport.

Did you receive a visibly damaged product or package? Preferably, take clear photos of the shipping box, the shipping label, the packaging, and the damaged product immediately and contact us. This way, we can assess your report as quickly as possible.

Products that require refrigerated storage

Some products in our range may have specific storage instructions. Therefore, always check the information on the product packaging and the relevant product page upon receipt.

If a product needs to be refrigerated, we advise you to unpack the package as soon as possible after receipt and store it according to the indicated storage instructions.

Holidays & busy periods

During holidays, Black Friday, and other busy periods, DHL and PostNL may experience a higher package volume. As a result, delivery may take longer than usual.

We do our best to process orders placed before 4:00 PM on the same business day, but delays at the carrier unfortunately can occur.

Any other questions about your shipment?

Do you have a question about the shipping of your order, Track & Trace, or a package that has not yet arrived? Please contact our customer service and include your order number if possible.

We are happy to help you.

MycoMore — carefully packaged, quickly shipped.